The Electricity Company of Ghana (ECG) has issued a warning to the public about anticipated power outages during peak hours, specifically from 7pm to 11pm.
In a social media announcement, ECG disclosed that approximately 630 distribution transformers within communities across its operational areas have been identified as reaching full capacity due to increased power demand. This situation may lead to blown fuses and broken conductors, resulting in outages, particularly during the peak load period in the affected areas.
To address this challenge, ECG assured customers that transformer upgrades and new projects are currently underway to alleviate the strain on these transformers and ensure a more reliable power supply.
“However, we wish to assure our customers that transformer upgrading, and new projects are on-going to relieve these transformers to ensure a more reliable power supply,” the post added.
“Customers within the underlisted communities/localities are therefore advised to report any localised outage or voltage fluctuations to the ECG Call Center on 0302-611611 (also available on WhatsApp) or reach us on our social media handles via ECGghOfficial (Facebook, Twitter, and Instagram) for prompt rectification,” it said.
The company advised customers residing in the affected communities to promptly report any localized outages or voltage fluctuations to the ECG Call Center or through their social media platforms for swift rectification.
ECG also solicited the cooperation and patience of affected customers as it continues its efforts to enhance Ghana’s power distribution system.
Earlier this month, Samuel Dubik Mahama, the Managing Director of ECG, addressed concerns about frequent power disruptions (dumsor), attributing them to maintenance issues. He emphasized that since the company relies on machinery, malfunctions can occur unexpectedly, leading to the inconveniences experienced by people.
Mahama cited an example of a gas emergency safety valve malfunctioning around 4 pm, causing a significant reduction in power output from a plant designed to generate about 360 megawatts. He underscored the unpredictable nature of machine-related challenges and the impact they can have on power supply.
“We are having major maintenance issues. The issue we are having now has nothing to do with fuel. You are relying on a power plant that is to give you about 360 megawatts then around 4 p.m., the gas emergency safety valve has a problem. What do you do? It is a machine,” he said.
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