The National Service Authority (NSA) has refuted media reports alleging payroll fraud and the presence of “ghost names” in its system, describing the claims as “baseless and unfounded.”
In a press release issued on December 16, 2024, the Authority reaffirmed its commitment to transparency and highlighted significant system improvements since 2021.
These include advanced fraud prevention measures such as facial verification, Ghana Card integration, and institution-based eligibility checks, which have reportedly saved the nation over 300 million cedis between 2021 and 2024.
The NSA acknowledged that while no system is entirely immune to breaches, attempted fraud within its operations has been drastically reduced.
It dismissed the allegations as inconsistent with its current processes and monitoring effectiveness.
Following an emergency board meeting on December 12, the NSA engaged the National Investigation Bureau (NIB) to investigate the claims, noting that no concrete evidence had been presented so far.
The Authority also confirmed its cooperation with a petition submitted by the Media Foundation for West Africa (MFWA) and The Fourth Estate to the Office of the Special Prosecutor.
Osei Assibey Antwi, Director-General of the NSA, urged the public to exercise restraint in their commentary, warning against prematurely condemning individuals without evidence.
He emphasized the NSA’s mission to protect national resources and pledged to continue operating with integrity and accountability.
“We remain resolute in serving Ghana with integrity, transparency, and accountability,” he stated, reiterating the Authority’s dedication to safeguarding public trust.
