SYNLAB Ghana has officially responded to media reports concerning a GHC10 million lawsuit filed against the company over alleged inaccurate HIV test results that reportedly led to a female client losing her job and suffering reputational damage.
In a statement issued on Tuesday, 1st July, SYNLAB confirmed that the matter is currently before the court but firmly rejected the public narrative being circulated, describing it as “inaccurate, misleading, and prejudicial.”
“While we respect the individual’s right to seek legal redress, we strongly reject the narrative being propagated in the media,” the company stated.
SYNLAB Ghana emphasized that it is fully cooperating with the judicial process and has engaged legal counsel to defend its position.
“We have filed a statement of defence denying all the allegations made against the company,” it added.
The company further assured the public of its continued commitment to providing accurate and reliable diagnostic services, noting that its protocols and testing standards meet both local and international quality benchmarks.