The Ghana Revenue Authority (GRA) has directed all financial institutions and charging entities to refund any Electronic Transfer Levy (E-Levy) deductions made from customers after April 2, 2025.
The directive follows President John Mahama’s assent to the Electronic Transfer Levy Act, 2022 (Act 1075) and its amendment, Act 1089, which officially abolished the 1% levy on electronic transactions.
In a statement, the GRA emphasized that “Charging entities must immediately process refunds for any E-Levy amounts deducted from customers effective today, 2nd April 2025. Entities are to establish an expedited refund process to handle such cases promptly and maintain proper documentation of all refunds processed.”
Additionally, the GRA mandated that “Reports of such refunds must be submitted to GRA” to ensure compliance and transparency.
